CLIENT SERVICES
We work with you to create a strategy to help your business grow..
When you join our team you receive one week free after 4 weeks. That's right no dispatch fees for a week. This our way of saying thank you for choosing us, and trusting our team. We're here for you for the long haul..
Direct Access to your Dispatcher >
You can contact your dispatcher directly via phone/email/text at anytime during the process. Whether finding freight hauls, or while you are on the road.
Carrier Packet Setup >
Requesting, filling out and returning carrier packets to brokers/shippers is time consuming and can be overwhelming. We streamline the process by completing the packets for you so you can focus on hauling the freight.
Load Planning >
Ready to get on the road and haul the freight to it's drop off location, BUT you are not sure what is the most efficient and cost effective way to get there? No worries. We will do the load/trip planning for you, providing directions assistance before you get on the road.
T.O.N.U Assistance >
TONU Assistance- ( Truck Order Not Used) No one wants this to happen especially after you've hauled the freight per broker/shipper instructions. If this happens to you, we will assist you to make sure you are paid for your time and expenses.
Rate Negotiation >
We negotiate rates on your behalf, finding and booking loads at the best rates every time.
Factoring Service Assistance >
We can assist you with finding a factoring company if you don't already have one and/or processing all necessary paperwork -- submitting the required documents to factoring company you so you can get paid properly and quickly.
Broker/Shipper Credit Check >
Before you establish a relationship with a broker/shipper and accept any loads, it's important to perform credit checks. We perform credit checks to confirm you are working with the best brokers to ensure you are paid in full and on time.
Invoice and Billing >
Ok you've signed the contracts, delivered the load and now it's time for the good part-- to get paid. We streamline the process by invoicing the factoring company / broker and for you.
Record Profit and Losses >
It's essential as a owner operator to record all of your profit and losses. You've been working hard to reach your profit margins... But when its all said and done.. What did you really earn? We record all your earnings as well as expenses and submit monthly reports to you so you can stay on track with the administrative and accounting tasks related to your business. A monthly zoom one-on-one meeting can be scheduled to discuss reports and future profit and loss goals.
